Pre-sale Service

We can directly arrange the production according to the drawings or samples offered by clients. Upon request, we can also offer custom made gas spring design service, and offer sample production service as well. And then mass production is arranged, when clients have no objections after the confirmation of samples designed by our party. If a client makes an inquiry by e-mailing us a drawing, we will make a quotation generally within 2 workdays. The quotation period will be 7 to 10 workdays if a client just tells us his thought rather than providing product drawing. That’s because we have to fully understand his intention and provide drawing.
 
As a responsible enterprise, we hope to foster long-term cooperative relationships that are mutually beneficial. At the beginning of a deal, we can offer 2 free samples of each type to clients for testing. But they have to assume the transportation fees. If a client makes an order and the order quantity meets our minimum order amount, we can return the sample transportation fees. Or we can provide you with goods that are equivalent to the fees. We will periodically e-mail clients with our latest product catalog which also can be downloaded from our website.

Sale Service

From order placement to product delivery, we have full-time business personnel to keep contact with clients. They will update the order progress to clients. In general, we adopt the T/T payment method, namely 30% deposit and 70% final payment. After the recipient of30% deposit, we arrange the production, and will notice the client once production is finished within the specified period. After the recipient of 70% final payment, delivery is immediately arranged or goods can be delivered on the day required by the client. If you have particular requirements toward payment, you can negotiate with our business personnel in advance.

Production cycle of standard size gas springs is 3 to 4 days. Non-standard products come with production cycle of 4 to 6 weeks. For an urgent order, please negotiate with our business personnel in advance. If goods were damaged during the transportation, both sides can negotiate how to deal with the problems. Based on actual conditions, goods can be immediately supplemented or supplemented in the next deal.

After-sale Service

We can directly arrange the production according to the drawings or samples offered by clients. Upon request, we can also offer custom made gas spring design service, and offer sample production service as well. And then mass production is arranged, when clients have no objections after the confirmation of samples designed by our party. If a client makes an inquiry by e-mailing us a drawing, we will make a quotation generally within 2 workdays. The quotation period will be 7 to 10 workdays if a client just tells us his thought rather than providing product drawing. That’s because we have to fully understand his intention and provide drawing.
 
As a responsible enterprise, we hope to foster long-term cooperative relationships that are mutually beneficial. At the beginning of a deal, we can offer 2 free samples of each type to clients for testing. But they have to assume the transportation fees. If a client makes an order and the order quantity meets our minimum order amount, we can return the sample transportation fees. Or we can provide you with goods that are equivalent to the fees. We will periodically e-mail clients with our latest product catalog which also can be downloaded from our website.

Service FAQ

What benefits can your gas spring bring about?

Our industrial gas springs are convenient to install and dismantle. It is maintenance free, and featured by less space occupation, low noise generation, large lifting force, and simple operation. It absolutely will make your product more easily operated.

we advantages compared to those of other brand?

GASTAC fully focuses on product quality and service. We have won public praise through cooperation with many clients. High efficiency, reasonably priced product, and first class service are our advantages.

Can you provide relevant test report?

Yes. If necessary, we can provide PPAP report for your reference.

How to choose a suitable gas spring?

If you don’t know about gas spring or have product drawing, you can tell us you requirements. Our engineers will design a suitable one according to those requirements.

Is your company convenient to send the goods?

The air, sea, railway, or highway transpiration is extremely convenient. Our company has long term cooperation with many famous logistics enterprises at home and aboard. Anyway, we can arrange the delivery as per client.

What are the transportation methods?

The transpiration methods will be confirmed when signing the contract. Gas springs can be transported by sea or by air. You can choose according to the actual conditions.

Can you print our self-designed logo?

Yes. OEM service is available. You need to provide the proof of logo ownership as well as logo drawings. We don’t copy other brand products.

How your products are packed?

Each gas strut is sealed with PPE bags. 50 pieces are contained in one corrugated box.

What’ s your maximum output?

Thus far, we can annually produce 1,800,000 pieces, namely 150,000 pieces gas springs per month. Our second production line will be put into use in May, 2014. By then, the gas spring production capacity will be expanded to 400,000 pieces per month. Please rest assured that we’ll surely deliver the goods within the specified period.